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Movate Newsletter Main Banner Updated-compressed

 

Dear Sir / Madam

As we glide into the holiday season, it’s a good time to reflect on what went well in 2023, what could have been better and what lies in store.

GenAI looks well-positioned to continue to rapidly evolve with more mature use-cases and applications. Enterprises will be keen on scaling up hyper-personalized experiences and democratizing insights for knowledge workers.

Our penultimate edition of 2023 has news and insights on elevating customer success via the Net Promoter Score (NPS), the indispensability of the fluid model of the contact center, a case study on 42% OpEx savings for a primary care provider, and details on our latest acquisition of TSD Global.

Happy reading!

Warm Regards,
Vivian Gomes l Chief Marketing Officer l Movate
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Movate In the News
Elevate-your-customer-success

[ In the media ]

Kiran Marri, SVP & Chief Scientist, strongly believes NPS can empower organizations to understand customer sentiments, cultivate lasting customer relationships, and glean valuable insights. Read more

Optimize-costs-via-AI-led-solutions

[ In the media ]

Kiran Marri shares views on how AI-led solutions presents a shift-left cost-optimization approach for clients and improves customer experience in this article on TechTarget. Read more

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Insights
Conquer-e-commerce-surge-via-gig-support

[ Blog ]

The holiday season is upon us. For e-commerce companies, it’s the most anticipated time of the year. Gig support is 100% flexible & leverages an elastic network of on-demand experts who can be on-boarded as per your demand. Read more

Gen-AIs-impact-on-traditional-IT

[ Blog ]

Pallab Chatterjee, a Senior Director, and Enterprise Solution Architect writes how GenAI is revolutionizing traditional IT operations and infrastructure. He talks about embracing change and adapting to the new landscape. Read more

[ Case study ]

By steering away from on-premises legacy systems, a Texas-based primary care provider slashed operational costs by more than 42% and achieved unparalleled scalability through a seamless migration to serverless architecture in Azure. Read more
Success-story-42-OpEx-reduction-1
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Social Buzz

 [ Rewards & recognitions ]

At Movate, we've always believed that a happy and motivated team is the cornerstone of our success. Our recent R&R Celebration in Colombia illustrates our commitment. Movators gathered to celebrate the good work of our star performers who are not just successful, but also genuinely passionate about what they do. Read more.
Movate-at-Colombia-office-1
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Life at Movate

[ Diwali celebrations ]

Our Texas office was filled with vibrant colors and joy as we came together to celebrate Diwali, the festival of lights. The office was buzzing with energy and enthusiasm as Movators, dressed in traditional clothes, added a vibrant touch to the atmosphere. Read more
Celebrations at our Texas office
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