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CSS Corp Newsletter | Nov 2020

Digital transformation has always been the cornerstone of business innovation. However, this new era of work has fast-tracked digital innovation for organizations. So, a robust portfolio of solutions that complement services to deliver scalable outcomes is very important for service providers.

CSS Corp has emerged as a partner of choice, adding value to its customers by using its proprietary solution suites, such as, DCC 2.0 (Digital Contact Center) for customer experience management and Contelli for digital IT infrastructure operations. Recently awarded the ‘Contact Center of the Year’ in the Customer Sales and Service World Awards 2020 and lauded by premier analyst research firm ISG, for its CXM capabilities, CSS Corp has re-invented its solution and services model to suit today’s hybrid working model and to consistently ensure top-notch service delivery.

We are also happy to unveil COSMOS, an immersive experience zone, providing access to our thought leadership, success stories, and culture. Do experience it and let us know your feedback. 

Warm Regards,

Vivian Gomes l Senior Vice President – Marketing l CSS Corp 


Industry Recognition


CSS Corp Recognized As Contact Center Of The Year

CSS Corp won Gold at the SVUS Annual 2020 Business Awards for driving business transformation by re-imagining contact center operations using innovative digital technologies and business engagement models. Read Now


CSS Corp Wins Gold at the 12th Annual 2020 Golden Bridge Business and Innovation Awards

CSS Corp won Gold at the 12th Annual 2020 Golden Bridge Business and Innovation Awards. The company was recognized for driving ROI for clients through technology and business model innovation. Read Now


Video Testimonial From Namratha Dharshan, Principal Analyst At ISG

ISG's Principal Analyst, Namratha Dharshan congratulated CSS Corp on being recognized as a Leader in the ISG Provider LensTM Contact Center – Customer Experience Services Global 2020 report in the AI & Analytics quadrant. Watch Now

CSS Corp In The News

How A Right Cloud Security Strategy Can Help You Vaccinate Your Business Against the Cyber Pandemic

How A Right Cloud Security Strategy Can Help You Vaccinate Your Business Against The Cyber Pandemic

Phanikishore Burre, SVP & Delivery Head at CSS Corp shares his insights on the need for creating awareness towards cyber-crimes, and the importance of inoculating organizations against them. Read Now

Sundar Sampath - CFO of the Week

Sundar Sampath, EVP & Chief Financial Officer At CSS Corp Recognized As Economic Times 'CFO of the Week'

Sundar Sampath, Executive VP & Global CFO at CSS Corp talks about his experience in the industry and a few anecdotes and insights from his journey with The Economic Times for their exclusive CFO Wall column. Read Now

CSS Corp to Open 100 Jobs Positions in Costa Rica

CSS Corp To Open 100 Jobs Positions In Costa Rica

CSS Corp has been in Costa Rica for several years and the growth reflects their continued commitment to cater to the rising demand from clients in the region for multi-lingual tech support capabilities. Read Now

Hiring Week Top Jobs in India with CSS Corp

CSS Corp Participates In A Webinar With People Matters

Brijesh Balakrishnan, SVP & Delivery Head, Digital Engineering Services at CSS Corp shares his insights with People Matters in the webinar titled “Hiring Week: Top Jobs in India”. Watch Now

POV & Flyer

Optimize Your Infrastructure with Intelligent Cloud Operations

[POV] Optimize Your Infrastructure With Intelligent Cloud Operations

This thought paper proposes an intelligent, technology driven solution that delivers tangible benefits like cost and service optimization. Read More

Customer facing infrastructure services

[Flyer] CSS Corp's Customer Facing Infrastructure Services

This flyer showcases how enterprises can deploy future-ready infrastructure with an intelligent, next-gen AI platform. Read More