Dear Sir / Madam

Cost optimization, softening demand, and ROI-focused spending describe today’s technology services market outlook. Through this relatively sluggish phase, we are happy to share that we’ve acquired TSD Global, a leading international provider of outsourced sales and customer experience services. This has helped broaden our footprint and enrich our digital customer experience service portfolio with a strategic client base. We also recently inaugurated a more extensive state-of-the-art facility in Dalian, China, to support our clients. 

ISG Provider Lens™ recently recognized Movate in the "Leader" quadrant for CX services. Avasant Research reported how Movate established a generative AI CoE for innovation in their blog on GenAI. As GenAI basks in its limelight, the tidal wave of interest, investments, and adoption mean attractive avenues for providers to elevate their service offerings. Many in the industry have remarked that GenAI is different from earlier hyped technologies, as it has democratized access and use by the masses. 

Check out a video on unlocking a new era of value creation with Movate Athena, our GenAI platform for tangible business transformation—all this and more in this edition.

Happy reading!

Warm Regards,
Vivian Gomes l Chief Marketing Officer l Movate